FAQ

How to Choose Your Appointment

Skin

If you’re new to the skin game, I know it can be overwhelming! We’re here to make things easy for you. A custom facial is the perfect place to start. This entails a detailed consultation to begin, followed by a double cleanse, exfoliation treatment, serums and moisturizers and a mask all tailored to your unique needs. This allows us to get to know your skin hands on. At the end of your appointment we will discuss your next steps and formulate the perfect treatment regimen for you.

If you’re looking for a one-session glow up, the Hydrodermabrasion with a dermaplaning add-on will leave you feeling refreshed and glowing. It’s the most popular skincare treatment suitable for most skin types.

If you have questions about specific skincare treatments and want to dive right in, we offer complimentary consultations in person or over the phone.

Lashes

The decision between a classic or volume set is fully up to your preference. We recommend leaning towards a classic set if you are used to wearing little to no makeup on the daily and are looking for a little pick-me-up. If a classic set just won’t do it for you, a volume set is tailored to you and can range in thickness. Most clients prefer volume lashes suited to their eyes and style.

A full set must be booked for those with no lashes and those with less than 40% of their lash extensions remaining.

Fills should be booked by your discretion. I usually recommend every three weeks but times can vary from person to person. Just make sure you have more than 40% of your lashes remaining. Touch ups are only meant for those needing a boost between fills and are not a fill replacement. They can also be booked for those who like to keep your lashes full and prefer to come in more often.

Brows

A wax and tint is a great starter appointment for anyone who isn’t sure what they’re looking for.

Before and After Your Appointment

Lash Extensions

Before

  • Come with a clean, makeup-free face
  • Avoid caffeine

After

  • Don't get your lashes wet for 24 hours
  • Avoid rubbing and touching your eyes
  • Avoid sleeping on your side
  • Do not use oil-based products on and around your eyes
  • Do not apply mascara over your extensions
  • Wash your extensions with your lash cleanser 3-4 days a week or every day if you wear makeup often

Lash Lifts & Brow Laminations

Before

  • Come with a clean, makeup-free face

After

  • Don't get them wet for 24 hours
  • Do not touch them for 24 hours
  • Avoid excessive heat for 48-72 hours including hot showers, saunas, facial treatments
  • No mascara or eyebrow makeup for 24 hours
  • Avoid sleeping on your face for 72 hours
  • Use castor oil or hair conditioner to keep your lashes and brows hydrated every few days for the entirety of the 8 weeks

Hydro Dermabrasion

Before

  • All retinoids should be avoided for 2 weeks.
  • Aggressive exfoliation, waxing and products containing acids should be avoided in the treatment area for a minimum of 2 weeks.

After

  • Aggressive exfoliation, waxing and products containing acids should be avoided in the treatment area for a minimum of 2 weeks.
  • Use a mild cleanser twice a day starting the morning after treatment.
  • Moisturize generously twice a day using calm, hydrating products.
  • Apply sunscreen every morning.
  • Drink plenty of water to keep your skin hydrated.

Dermaplaning

Before

  • Discontinue the use of products with active ingredients and physical exfoliants for 3-5 days. This includes Retinoids, Alpha Hydroxy Acids, Beta Hydroxy Acids and Benzoyl Peroxide, as well as any scrubs and exfoliating masks.
  • Avoid unnecessary sun exposure for 72 hours.

After

  • Use a mild cleanser twice a day starting the morning after treatment.
  • Moisturize generously twice a day using calm, hydrating products.
  • Apply sunscreen every morning.
  • Avoid excessive heat for 48-72 hours including hot showers, saunas, and sweating.

Chemical Peel

Before

  • Discontinue the use of products with active ingredients for 72 hours. This includes Retinoids, Alpha Hydroxy Acids, Beta Hydroxy Acids and Benzoyl Peroxide. This also includes the Afa Restorative Gel if you use it.
  • Do not use prescription Tretinoin or similar products for 72 hours.
  • Botox and injectables must be avoided for one week.
  • Avoid waxing and any other form of hair removal for 72 hours.

After

  • Avoid waxing and any other form of hair removal for 72 hours.
  • Avoid active ingredients for 24 hours or up to 72 hours if skin is experiencing some slight erythema or redness.
  • Avoid excessive heat for 48-72 hours including hot showers, saunas, facial treatments
  • For long-term improvements in photopigmentation, persistent acne and general signs of aging, 3-6 applications are recommended with two weeks between applications.
  • If irritation persists beyond 72 hours, please contact us.

Medical-Grade Facial

Before

  • Discontinue the use of products with active ingredients for 72 hours. This includes Retinoids, Alpha Hydroxy Acids, Beta Hydroxy Acids and Benzoyl Peroxide.
  • Avoid unnecessary sun exposure for 48 hours.
  • Botox and injectables must be avoided for one week.

After

  • Use a mild cleanser twice a day starting the morning after treatment.
  • Moisturize generously twice a day using calm, hydrating products.
  • Apply sunscreen every morning.
  • Avoid makeup for 12 hours.
  • Avoid physical exfoliants and active ingredients for 72 hours.
  • Avoid saunas, steam, and hot showers for 48 hours.

Facial Waxing

Before

  • Discontinue the use of products with active ingredients and topical treatments for 5-7 days beforehand. This includes Retinoids, Alpha Hydroxy Acids, Beta Hydroxy Acids, Hydroquinone, Benzoyl Peroxide, steroids and antibiotics.
  • Avoid unnecessary sun exposure for 48 hours.
  • Avoid chemical peels for 1 week.
  • Try to book around your menstrual cycle to avoid extra sensitivity.

After

  • Refrain from touching the area.
  • Do not wear makeup on the treated area for 24 hours.
  • Do not use active ingredients and exfoliants on the area for 72 hours.
  • Avoid saunas, steam, hot showers and sweating for 24 hours.

Contraindications

Skin

  • Accutane/Isotretinoin use- clients must be 3-6 months post-treatment before skin can be treated. Time depends on treatment.
  • Cancer/chemotherapy
  • Seizure/epilepsy- for electrical and light-based treatments.
  • Oral steroids- clients must be off medication for 2 weeks.
  • Autoimmune disease- we must discuss beforehand.
  • Antibiotics- treatment must be postponed until the antibiotics have been completed.
  • Open wounds and active cold sores
  • Active Psoriasis or Dermatitis in the treatment area.
  • Skin-thinning or exfoliating topical medications.
  • Metal bone pins/plates/metal in the teeth- for ultrasonic and radio frequency skin tightening.
  • Inflammatory Rosacea

Eyelash Extensions

  • Eye infections- Conjunctivitis (pink eye), styes, blepharitis, or other active infections.
  • Eczema or inflammation around the eyes.
  • Allergies to eyelash adhesive.
  • Recent eye surgery.
  • Damaged or minimal lashes.
  • Alopecia

Eyelash Lifts

  • Eczema or inflammation around the eyes.
  • Lash lift done in the last 8 weeks.
  • Eye infections- Conjunctivitis (pink eye), styes, blepharitis, or other active infections.
  • Hyper thyroid
  • Ocular Rosasea

Eyebrow Laminations

  • Open skin lesions on the treatment area.
  • Eczema or inflammation around the eyebrows.
  • Brow lamination done in the last 8 weeks.
  • Hyper thyroid

Facial Waxing

  • Accutane- clients must be 6 months post treatment before waxing.
  • Sensitive skin
  • Open lesions, Psoriasis or Eczema on the treatment area
  • Sunburned skin

How far apart should I book my appointments?

Duration between appointments are decided by the discretion of the esthetician and the client. Typically this is discussed in your initial appointment and can be dependant on various factors. As a general rule of thumb, keep reading for the average time between appointments for each service.

Hydro dermabrasion is typically done once a month to maintain fresh, exfoliated skin.

Medical-grade facials achieve greater results when done approximately 2 weeks apart for the first few months and then lowered to once every 1-2 months.

Dermaplaning is typically recommended every 3-4 weeks to align with the skin’s natural cell turnover cycle.

Chemical peels should be booked 2 weeks apart for the first 3-6 treatments and then once a month going forward.

Lash extension fills should be booked every 2-3 weeks.

Lash lifts and brow laminations must be booked a minimum of 8 weeks apart.

If you have any questions and are still unsure when to book your next appointment, don’t hesitate to contact us.

I have sensitive skin. Should I be worried?

We can typically work around sensitive skin without sacrificing the quality of our work, however it’s important to be aware of the risks and how invasive the treatment is. 

Our recommendation for sensitive skin types is to work up to more intense treatments slowly, starting with our medical-grade facial and adding new treatments one step at a time. 

If you’re still unsure, please reach out and we will discuss it together. 

Can I book a facial and lashes/brows back to back?

We do not recommend coming in for a facial and another service on the same day. Due to the nature of a facial, it is meant to be a calming experience without any bright lights and your skin will be left with products on it that could interfere with another treatment. Additionally, laying down for two back to back appointments may feel lengthy and uncomfortable.

If coming another day isn’t an option for you, it may be possible to book in for a double appointment depending on the services you are choosing. Please reach out if this is your preference and we can discuss it together.

All lash and brow appointments can be booked back to back.